Frequently Asked Questions

Please reach us at (281) 507-2606 if you cannot find an answer to your question.

How can I improve the efficiency of my HVAC system?

There are several ways to improve the efficiency of your HVAC system, such as replacing air filters regularly, sealing air leaks in your ductwork, and upgrading to a programmable thermostat. Also, by rinsing your air conditioners outdoor unit with water on occasion.

Does Elite Air Experts offer financing options?

Yes, we offer financing options in many different term options and most cases no money out of pocket. Many times repairs or equipment replacements come up at times that are not planned, so we offer our customers payment options with approved credit.

Does Elite Air Experts provide free estimates for HVAC equipment replacements?

Yes, Elite Air Experts provides free estimates for all HVAC equipment replacements. Contact us to schedule an appointment for a free estimate.

What should I do if my HVAC system breaks down?

If your HVAC system breaks down, turn the unit off at the thermostat, and contact Elite Air Experts immediately. We offer emergency repair services 24/7 to ensure that your heating or cooling system is back up and running as soon as possible.

Privacy Policy

Elite Air Experts respects your privacy and is committed to protecting it through our compliance with this policy.

Information We Collect

Elite Air Experts collects information necessary for HVAC services provided, including contact information such as but not limited to: names, addresses, phone numbers, email addresses and equipment model/serial numbers.

How We Use Your Information

We may use the information we collect to:

Provide HVAC services and fulfill requests made by you.
Communicate with you about our services, promotions, and updates.
Improve our services and develop new ones.

Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with our trusted service providers who assist us in operating our website or conducting our business.

Security

We implement reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure.

Refund Policy

Elite Air Experts offers refunds in accordance with the following terms:

Refunds are provided for services NOT rendered or completed.
Requests for refunds must be made within 2 days of service completion.
Requests for refunds must be made in writing and submitted to our office.
Refunds are issued using the original payment method.

Terms & Conditions

By using our services, you agree to the following terms:

You are responsible for providing accurate and up-to-date information.
Payment is due at time of services rendered, unless otherwise agreed upon in writing.
We reserve the right to refuse service to anyone for any reason.
Any disputes will be resolved through arbitration in the state of Texas.

Changes to Policies

We reserve the right to update our privacy policy, refund policy, and terms & conditions at any time. We will notify you of any changes by posting the new policies on our website.

Contact Us

If you have any questions in regards to our policies, please contact us at 281-507-2606 or Contact@EliteAirExperts.com

Frequently Asked Questions

Privacy Policy

This website uses cookies.